Case Study of Mobile Apps

Jan 24 • Case Studies

Case Study of Mobile Apps

What is a mobile application testing strategy and why is it important? A mobile app is software designed to run on mobile devices such as a mobile phone or tablet instead of on a desktop computer. As we become increasingly reliant on our mobile phone, we depend more and more on apps that help with daily tasks – from tracking exercise programs to creating grocery lists to following the status of online orders. These apps, in turn, are becoming progressively complicated and why mobile application testing is so important.

The Importance of the Small Things

At Iterators, we have experience working on complex mobile apps and we understand why testing teams are essential for a positive user experience. Clients often think mobile app developers do the software testing instead of ISTQB-certified software testers. However, dedicated software testers are invaluable when creating mobile apps; they have the approach and knowledge to thoroughly examine each facet required.

In addition, software testing tends to have the smallest price point. So, this part of the mobile app testing process can be underestimated. Iterators’ software testers know how complex the testing can be and will provide enough detail to address any issues, or bugs, prior to launch.

In this case study, we will share how essential proper software testing is for a successful app to launch.

At Iterators, we have experience working on complex mobile apps and understand why software testing is essential for a positive user experience.

Jill Willcox, Managing Member

Client: Pharmaceutical Company

Our client is a pharmaceutical company with mobile apps for IOS and Android devices. This 2.0 version will track aspects of their treatment such as medication administration and lab results. We are suing IC Agile as part of our project management strategy.

The first thing to note is pharmaceutical companies are highly regulated, which always adds another level of complexity to the project. Second, we created test scenarios as the app must be extremely well-tested to ensure that software bugs will not affect its overall use. And third, the IOS and Android apps must be identical on both platforms for an industry so highly regulated.

Below is an overview of the areas that must be tested for the app to work effectively:

Introduction Screen, which was created to grab the user’s attention

Login page

Reset Password

Introduction of App


Reminder Tab

Enter Symptoms

Enter Mood Symptoms

Enter Sleep Symptoms

View Body Map History


Enter Lab Results

In summary, what appears like a simple app for a mobile device is actually a complex program with numerous components. The above outline – though briefly touching upon the steps – illustrates the importance of mobile application testing for quality assurance.

Helpful Resources:

About the Author

Jill Willcox has worked on accessibility issues for most of her professional career. Iterators is an inclusive women-owned small business (WOSB) certified by the Small Business Administration and WBENC. We provide software testing services for websites, mobile apps, enterprise software, and PDF remediation services, rendering PDFs ADA compliant.

Jill Willcox

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Iterators LLC is Certified Women-Owned Small Business (WOSB) and Women’s Business Enterprise National Council WBENC-Certified WBE