Article & Observations About Diverse Teams Working Better Together
The HR space has been rife with talk about employee engagement over the past few years. Studies have repeatedly shown that engaged workforces are more productive. Every four years Gallup conducts research in this area, and in their last study showed:
"Work units in the top quartile in employee engagement outperformed bottom-quartile units by 10% on customer ratings, 22% in profitability, and 21% in productivity. Work units in the top quartile also saw significantly lower turnover..."
Hiring managers are very familiar with this data, and 'work culture' is a primary focus for leaders with an eye on the bottom line because it is now accepted knowledge that employee engagement is necessary to reach peak profitability. Hiring managers are also aware of the data around how diversity impacts employee engagement. Research conducted by Deloitte showed that:
“There is a statistically significant relationship between diversity practices and employee engagement at work, for all employees".
There is a statistically significant relationship between diversity practices and employee engagement at work, for all employees.
The research demonstrates that employee perceptions of their organization’s diversity practices were directly related to their levels of engagement. Importantly, perceptions in this case are not of the diversity ideology or values, but more importantly perceptions of actual ‘policies and practices that make up an organization’s diversity practices’ – the tangible actions taken for diversity.”
The Speech Effect
There are approximately 6 and 8 million people in the U.S. have some form of language impairment. It is estimated that more than 3 million Americans stutter. A speech impediment is one of the disabilities most difficult for a hiring manager to get past.
Diversity must be a whole mindset that is embraced throughout your organization; segmenting diversity advancement by class (race, gender, sexual orientation, diversity etc.) will slow the process and hinder your staff from being truly inclusive. If you as a leader accept the research that proves engaged workforces are more productive and profitable, and that diversity greatly raises the level of engagement for your employees, you must find a way to implement inclusive diversity within your organization. You can begin with the US Chamber of Commerce’s Leading Practices on Disability whitepaper and begin to consider how you move your organization forward to greater diversity.
Jill Willcox began her career in the nursing field, which included work as a liaison between insurance companies and people who sustained life-changing injuries at work. Over time, Jill began to work as a program director for the Crown Center for Autism at Evanston Hospital, which was a grant-funded project producing best practices in the diagnosis of patients suspected to be on the autism spectrum. She also worked as a benefits consultant for Hewitt Associates LLC. Throughout each of these professional experiences, Jill has supported others – patients, co-workers, clients and now Iterators’ employees.
Human connections are essential to well-being, take time to embrace differences
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Iterators LLC is a women-owned business, certified through the Women’s Business Enterprise National Council (WBENC) that has an emphasis on social impact.