Article & Observations About Diverse Teams Working Better Together
A. Typically, either Section 508 or WCAG 2.0 (AA) or a combination of both.
A. We use both an AI-based software tool that recognizes many elements in a document and all remediations are reviewed and adjusted, by our employees, who are certified Trusted Testers in accessibility.
A. We are in the USA, located in Boston at 50 Milk Street.
A. PDFs are all different, so time is relative. You sent forms that are straight forward and a quick turn-around can be provided. Once we see the project we can estimate the job and if expedited services are required.
A. No, we do not have volume requirements.
A. We adjust our process to suit the needs of the client. We can receive documents over email, Google Drive, Office365 or other services as we are local for many of our clients. As mentioned, advance notice allows us to start immediately and we provide status either daily or weekly, depending on the size of the project. We then provide the remediated documents back to you, typically with the same file name, either over email, Google Drive, Office365, etc.
A. We have either used encrypted email or password protected Google Drive or Office365.
A. No, we do not include our branding on the remediated documents.
A. Yes, we stand behind our work. Clients provide the PDFs to remediate, therefore, it's important the PDFs are checked and signed off on by the client before the remediation process occurs. It's also important to understand that PDFs cannot be changed once they are remediated. If for example, edits are wanted by the client, after the remediation is completed, the document needs to be re-remediated and is charged for the additional service.
A. We are certified by the Department of Homeland Security as Trusted Testers. See attached capability statement.
Jill Willcox has worked on accessibility issues for most of her professional career. Iterators is an inclusive women-owned small business (WOSB) certified by the Small Business Administration and WBENC. We provide software testing services for websites, mobile apps, enterprise software, and PDF remediation services, rendering PDFs ADA compliant.
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Iterators LLC is Certified Women-Owned Small Business (WOSB) and Women’s Business Enterprise National Council WBENC-Certified WBE